Effective: June 2026 · Applies to All Subscribed Tutors
Subscriptions are billed monthly or annually. Annual plans receive a discount. Auto-renews at the end of each billing period. If payment fails, 3 retry attempts are made over 7 days. After 7 days of failed payment, the subscription downgrades to the Free Plan with a 7-day grace period.
Tutors may cancel at any time. Cancellation takes effect at the end of the current billing period. No partial refunds for remaining days. Cancellation within 48 hours of purchase qualifies for a full refund (cooling-off period). For annual plans, a pro-rated refund for unused months minus a processing fee may be issued.
Upgrades take effect immediately with pro-rated charges. Downgrades take effect at the end of the current billing period with no refund for the difference.
Each subscription tier includes a monthly allocation of free lead unlocks. Unused credits do not roll over. Once exhausted, standard lead fees apply at the discounted rate.
Tutors may request a subscription freeze for medical or emergency reasons. Freeze duration: minimum 7 days, maximum 90 days. During freeze, profile is paused, benefits are suspended, and billing stops. Limit: one freeze per 12-month period.